Reputation is everything in business and while an unhappy customer telling his or her friend not to use your services or buy your products is bad enough, having your brand trashed online can have a devastating knock on effect on sales.
We increasingly live our lives online and people who may not come into your store or office and express their dissatisfaction to you in person are often more than happy to hide behind behind an anonymous user name and bad mouth you on the internet. And poor – and often inaccurate – reviews can spread like wildfire. So how do you exercise damage limitation?
Atlanta Marketing Pro can help you combat negative or unfair search results by ensuring that poor reviews are pushed to the bottom of the list, leaving the glowing ones on top. We‘ll also show you how to find out what your customers are saying – and what steps you can take to improve your future customers’ experiences.
If your digital reputation is damaging your your business, it’s time to take control of your reputation management.Free Reputation Audit